Returns & Refunds

We want you to be happy with what you ordered. If you are not, you can return it.

Returning an item

You can return an item within 7 days of delivery if it is unworn, unwashed, with original tags attached.

To start a return, contact us with your order number using the details on our Contact & Grievances page. We will tell you how to send the item back.

For hygiene reasons we cannot accept returns of innerwear or socks unless they arrive damaged or wrong.

Damaged or wrong items

If an item arrives damaged, faulty or different from what you ordered, contact us as soon as you can, and within 7 days of delivery. Please keep the item and its packaging. We will arrange a refund at no cost to you.

Refunds

Orders are paid in cash on delivery, so refunds are paid by UPI or bank transfer. We will ask you for the details we need to send the refund.

Once we have received and checked the returned item, we pay the refund within 7 working days and tell you when it has been sent.

Refused deliveries

If you refuse an order at the door, nothing has been paid, so there is nothing to refund. Repeated refusals can stop cash on delivery for your phone number, as explained in our Terms of Use.

Questions

Contact us using the details on our Contact & Grievances page.